All orders are shipped the same day they are placed if paid for before 1 PM M-F. If you pay for the order after 1 pm the order will ship the next business day.
We use the following carriers to deliver our orders:
USPS – For Apparel only!
UPS – We Don’t Really Use UPS, Their Rates and Transit Times Suck
FedEx – All Fire Arms Are Shipped FedEx Standard Overnight
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. Please Expect to get tacking numbers within 24 hours of your order being placed Monday through Friday.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. Furthermore we will call you to let you know an item is on back order.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
690 E Maxwell Dr. Hayden Idaho 83835
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. Please contact us for further information.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. However, If the item is defected there will be no restock fee.
Additionally there is no restock fee for exchanges of equal or greater value.
If your item is in like new condition, you may exchange your item for another item. You will not be subject to a restocking fee in this case, but you still may have to pay return shipping.
We want our customers to be 100% satisfied with their Cult Tactical purchase. That's why we let you try out our firearms before you purchase them.
Cult Tactical started as a passion project for it's founder, Nick Kemmish. We take pride in our products, and we aim to connect with our customers as fellow enthusiasts.
We are committed to providing top quality products to our customers. You can be confident that you are getting the best firearms and accessories in the industry.